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FAQ

  

  1. What gives me SMPT in Colombia?


    SMTP offers comprehensive coverage of aesthetic medical procedures, dental or eye care you need, including support in their language, accommodation in the city of Bogota hotel with five star service and specially selected for their medical care, transportation in the city or elsewhere, food, medical appointments, tests and studies pre-surgical, hospitalization, nursing, post-operative examinations and treatments in its application and need. Furthermore, if the patient requires it, will have a psychological support which will provide greater peace and comfort before and after treatment.

    Plan as optional, it will provide tourism advice, for those patients who wish to take advantage of their stay in the country and enjoy our tourist attractions in Bogota and other cities.

    These services are provided to ensure quality and economy for our customers.

  2. Why should I go to the SMTP service to schedule my treatment in Colombia rather than contact him directly?

    SMTP will make your treatment in Bogotá - Colombia, experience a safe, comfortable and satisfying. Being a company in the promotion of these services, has agreements with the best plastic surgeons, dentists, beauticians, ophthalmologists and other professionals needed, allowing to obtain competitive prices for their service with optimal quality.

    SMTP contact to get a reliable service, avoiding the risk of being run by the not enough professionalism in the practice of medicine and aesthetics.

    Furthermore, the ability to advance with lodging, transportation, coaching, food and other facilities as requested, you will save time and money, maximize their stay in the city.

    Remember that the practice of medicine, plastic surgery, dentistry, ophthalmology and aesthetics in Colombia are known for their high quality and economy, provided they go to the appropriate professional for treatment.
  3. What if I regret to travel to Bogota to do my treatment and I have already booked the service or have paid in full?

    SIf you have paid 40% of the price as a reserve or all of it, and cancel your trip, you will have one year to the amount paid is taken as a credit to them, as a fertilizer contracted services and rescheduled for a new date.

    So if your trip is within the 4 months following the payment, your listing will be the same and within that period may travel to Bogota to start treatment.

    If you exceed the 4 months following the payment, but within the year, the sum will also be paid as initial payment for a new rate of treatment that will be mailed on request. 40% of the reservation will not be refunded in any case.

    If you have fully paid their contributions and did not take the service within one year of credit will be refunded 60% of pay. (See terms and conditions clause 7).
  4. What happens if I anticipate my retun trip to my country or extend my stay in Bogotá?

    SMTP scheduled days of lodging for you initially requested and required for a successful recovery, including controls and post operative care of the case, when performing certain medical procedures or surgical dental treatment. However, if you want to go back before the term stipulated for its recovery can be done under his responsibility, which is recommended to continue monitoring and post operative care at home. In these cases it will return an amount proportional to the days left to enjoy in Bogotá.

    If you wish to extend your stay in Bogota, you can do with a special plan with our SMTP or receiving advice tourist to enjoy a few more days.
  5. Can I get an insurance policy to cover any additional risks or post surgical procedures?

    Yes, SMTP you provide an Medical Policy postsurgical and travel insurance.

    Note that you will be serviced by a qualified and experienced professional team in the treatments carried out, minimizing risks and additional procedures.

  6. Why choose Bogotá – Colombia for the completion of my treatment?

    Bogota is a cosmopolitan city, characterized by the friendliness of its people, pleasant climate, variety of entertainment sites, such as restaurants, theaters, museums and others. In addition, services related to medicine, aesthetics, and others, highlighted by its economy and excellent quality, given the difference in the value of their currency against that of other countries. The professional excellence of its basic premise is to engage with their health and beauty.

  7. How can I ensure that practitioners are qualified to serve me and appropriate?

    Colombia has professional first, with enough international recognition when it comes to medicine and aesthetics in the dental field. You may view the CV of professionals affiliated with SMTP to ratify their preparation, fitness and experience. Likewise, we have special agreements with clinics in Bogota, high trajectory and recognition in Colombia, and with the professionals of the highest quality care for medical and surgical procedures required by the patient.

  8. How will I know what the procedure required and the price before traveling to Bogotá?

    The surgeon elected ah you get your questions online through its email system, where you may raise the procedures that are interested in and ask all the questions that need them, so then you will receive a quote and days of stay in Bogota that required for complete recovery.

    This will require the transmission of photographs, radiographs, medical history, some reviews and other information requested by the doctor that you have chosen.

    Also, you may take as a reference sample of standard packages listed in this website in order to have a preliminary idea about the investment to make in yourself.

  9. How can I make payment for the services they need?

    Once it is determined that you are fit for surgery you need and has taken the decision to perform with SMTP, you must pay 40% of the price indicated at least three weeks before your trip, to make your booking. Subsequently, one week in advance of the trip must pay the remaining 60% to cover all its services in Bogota.

    SMTP e-mail you a schedule of your stay in the city, including medical appointments, the date of his surgery, and other services requested by the client.

  10. What if once it is reviewed in Bogota, it is determined that I should not get treatment or simply not hired make desire?

    It may happen that upon completion of the laboratory tests, or after being examined by the medical professional, is resolved not feasible or desirable to perform the dental or surgical procedure, due to certain medical conditions of the patient. It may happen that the patient once in Bogota, is not in accordance with the procedure and repent of his conduct. In such cases, you only cover the fees for services used, such as laboratory tests, medical appointments, lodging, meals or transfers will be refunded and the balance for services that have not enjoyed.